100% Guarantee We stock only the finest in wool and cotton sweaters, made in Norway. We are confident that you will find our products of the highest quality in construction and durability. Every item that we sell is guaranteed unconditionally for 60 days from purchase. If you're not happy, we'll make it right. We pride ourselves on our 100% guarantee, and feel it is much better than the "store credit only" refund policy offered at some of our competitors. Should any product fail to meet your expectations, simply return it. We will exchange it, or refund your credit card for the purchase price, as you prefer. All returns must be in original condition--unworn and with the tags still on. Shipping and handling charges are non-refundable. "I placed the order on Monday and received my sweater on Thursday. The service was unbelievable. The sweater was beautiful. We were all extremely satisfied. Thank you. You will never know how happy I was." - M. Wright, Janesville, WI" Norway Sweaters 1026 Anza Street San Francisco, CA 94118